Yes we do, however it is up to you to determine if you are covered. As many policies will only cover Psychologists, and I am not a Psychologist but Registered Professional Counsellor. ​​​

We understand that there are times we could use support, but lack the resources. We do offer a "sliding scale" that can help with this. Reach out to us to discuss further. We also offer group counselling which may be more accessible when resources are limited. 

Sessions are 50-60minutes in length for individual sessions. Hypnotherapy sessions are 80-90 minutes to allow time to set intentions and enter and exit trance states. If you would like longer sessions please discuss this with your counsellor as they may be able to extend your time to 90 or 120 minutes.

As each person and their goals are different, the techniques used will differ. In general we like to start out by providing practical guidance, things we can do or change immediately to get you on the right path. After we build more repour and get you into a clearer space we will dive deeper into core beliefs so we can start to heal deeper wounds.

Hypnotherapy may not work for everyone, as its effectiveness can vary depending on the individual. Factors such as the person's willingness to engage in the process, their ability to relax and focus, and their responsiveness to suggestion can all influence the outcomes of hypnotherapy. However, we can build up your responsiveness and work towards being able to reach a deeper level.

We offer online therapy using zoom. We do not suggest counselling over the telephone as all aspects of body language are lost. We communicate through our posture and facial expressions and if we are unable to see these changes we can not affectively administrate our services. Therefore we only offer consultations over the phone and not during paid sessions.

We offer direct billing via Telus Health eClaims. For a list of applicable insurance providers please click the link below. If your provider is not listed it is up to you to submit your claims directly. We can however help provide any information they may need.

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Insurance Policy

All sessions are strictly between you and your counsellor. We do not disclose any information to others, including family members, unless required by law. For those exceptions please read the confidentiality agreement linked below.

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Confidentiality Agreement

The regularity in which you attend counselling is up to you, the challenges you are facing, and the progress you want to make. We do recommend every week or two weeks as a starting point. However the key to lasting change is consistency, so finding what works best for you and sticking to it is ideal. 

As child and adult psychology differ quite a bit We have decide not see clients under the age of 16. If you are looking for a counsellor to work with anyone younger please feel free to reach out for a referral as we know other counsellors that do great work with children.

We currently do not offer this as a stand alone service. Our use of hypnotherapy is focused more on mental health issues. However, we are not opposed to helping clients that are committed to mental wellness work on changing habits that can improve their lives and it can be explored in session.

Our office is centrally located in downtown Kelowna, and we can meet with clients in person. We are licensed and insured to provide in-person counselling services to individuals in British Columbia, as well as online counselling through zoom. If you are outside of British Columbia, We can still provide counselling services, but it may not be covered by extended medical. 

We except payment via credit, debit, cash or e-transfer. We may ask for a credit card to be saved on file if missed or late payments become an issue. All payment are issued a receipt. Online sessions can be paid when booking or after a session via an invoice.  

The length of time spent in counselling greatly depends on your circumstances. Counsellors may recommend extending or even ending the process, however it is always up to you. Only you can decide when you are ready to leave, or if you need more support. 

Counselling works by building a trusting relationship with your counsellor. Once there we will build on your skills, develop the right coping mechanisms, dismantle unwanted behaviors, and build up positive core beliefs that will guide you to the life you desire. 

We work mainly with individuals as couple therapy has its own set of techniques and modalities. That said, when working with an individual we do see value in having spouses or other family members join to help work out or explain certain concerns our clients face. If you are seeking couples counselling please reach out for a referral as we know many great counsellors specializing in this area. 

Hypnotherapy can help with a variety of issues, including stress, anxiety, phobias, and trauma. It can also be used to address unwanted habits, as well as improving self-esteem and confidence. Additionally, hypnotherapy may assist with managing chronic pain and insomnia. It can also be used to open and work with past memories that may be holding you back. 

The acronym RPCC stands for Registered Professional Counsellor Candidate, indicating that the individual has completed the necessary education, is licensed, and insured to practice. Additionally, candidates receive increased supervision from a qualified counsellor to ensure higher competence and ethical standards.